Privacy Policy

Introduction

This policy been adopted by Clear Sale in order to provide consistent treatment of personal data. Clear Sale is committed to ensuring that your privacy is protected.

This privacy notice aims to give you information on how Clear Sale collects and processes your personal data through the use of this website, including any data you may provide through this website when you request a cash offer, complete a contact us form and how you can instruct us if you prefer to limit prefer to limit use of that information and the procedures we have in place to safeguard your privacy.

This website is not intended for children and we do not knowingly collect data relating to children.

Consent – The information we collect

When you request a cash offer or information regarding our property services, we need to know your name, email address and telephone number. We also need details of the property concerned.

We gather this information to allow us to deal with your enquiry effectively and to process any subsequent offer and purchase. The relevant information is then used by Clear Sale to provide our services and to communicate with you on any matter relating to the provision of services and in general.

Personal data, or information means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: Includes first name, maiden name, last name or similar identifier, marital status, title, data of birth and gender.

Contact Data: Include postal address, email address and telephone numbers.

Profile Data: Includes orders made by you, your interests, preferences and, feedback and survey responses.

Technical Data: Includes GA Client ID, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Usage Data: Includes information about how you use our website.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we will not be able to progress with our services.

How we use your personal data

In order to provide our services, it may be necessary to share a limited amount of your personal contact information with third parties, such as but not limited to solicitors, surveyors and estate agents. This information is shared solely for you to progress with the service you have requested.

We will never pass your details onto an irrelevant third party. The data you provide Clear Sale will only be used to facilitate your cash offer and/or to provide you with information and special offers around our services.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract, we are about to enter into or have entered into with you.

Where it is necessary for our legitimate interests, and your interests and fundamental rights do not override those interests.

Where we need to comply with a legal or regulatory obligation

Data Retention – How long we keep your data

Clear Sale will retain all personal data for as long as the individual is a customer of the company and up to 6 years. This is subject to any overriding legal or regulatory requirements.

Any customer of Clear Sale does of course, have the right to be forgotten. If you would like your personal data to be removed from our system, you can do so by making a written request to our data officer at:

Clear Sale

Ground Floor Level

44 Little Lane

Ilkley

LS29 8EA

Email: hello@clearsale.co.uk

Data Subject Right – Your rights to access personal information

In accordance with GDPR, an individual has the right on request, to receive a copy of the personal information held by Clear Sale and to request that any inaccurate data be corrected or removed.

As a customer of Clear Sale, your personal rights are:

To be told by the company what information they hold and for what purpose your personal data is being processed.

To be given a description of the data held and the recipients to whom it may be disclosed.

To have communicated in an intelligible form the personal data concerned, and any information available as to the source of the data.

Upon written request to the company’s Data Protection Officer, we will provide a statement regarding the personal data held about you.

Changes to the privacy policy and your duty to inform us of the changes to your details

If any of the information that you have provided to Clear Sale changes, for example your e-mail address, telephone number or name, please let us know by sending an e-mail to hello@clearsale.co.uk or by writing to:

Managing Director

Clear Sale

Ground Floor Level

44 Little Lane

Ilkley

LS29 8EA